Responsible Gaming — Your safety is our priority
mybdix believes that entertainment should have limits. We are committed to ensuring a safe, responsible, and balanced gaming environment for our players — for players aged 21 and above only.
mybdix always places the mental wellbeing and financial security of players first. Gaming is a form of entertainment — not a source of income. If you feel that gaming is getting out of your control, contact our support team without delay.
Responsible gaming means an approach where you treat gaming as an enjoyable activity, free from addiction or financial pressure. At mybdix, we believe every player can make informed decisions — and we are here to support you on that path.
Online gaming is growing in popularity in Bangladesh day by day. Enjoyed the right way, within the right limits, gaming can be great entertainment. But crossing those limits can lead to financial loss and mental stress. That is why mybdix encourages every player — play, enjoy, but do so responsibly.
For players aged 21 and above only
The minimum age to register and play on mybdix is 21. Gaming is strictly prohibited for minors and we follow a strict policy on age verification.
6 key tools for responsible gaming
mybdix provides multiple technical safeguards to keep your gaming experience safe.
Deposit Limits
Set the amount you can deposit per day, per week, or per month yourself. Once a limit is set it takes effect immediately, but increasing it requires a 24-hour wait — this helps prevent impulsive decisions.
Self-Exclusion
If you feel you need a break from gaming, you can close your account for a set period or permanently. Once self-exclusion begins, the full break period must be observed before reopening.
Time-Out Feature
Arrange to be automatically logged out after a set amount of play time on a daily, weekly, or monthly basis. When the set time is up, the system will remind you to take a break.
Gaming History Review
View your full history of deposits, withdrawals, bets, and wins and losses at any time. Analysing your own spending patterns to make informed decisions is the first step of responsible gaming.
Reality-Check Messages
Pop-up messages at set intervals will remind you how long you have been playing and how much you have spent. These reality checks help keep you aware.
24/7 Support Team
Our Bengali-speaking support team is available around the clock for any questions or concerns about responsible gaming. Get immediate help through live chat — without delay.
Warning signs of problematic gaming
If you notice any of the following signs in yourself, seek help without delay. Acknowledging the problem is the first step toward a solution.
- You are betting beyond your budget or borrowing money to play
- You are developing a tendency to bet more in order to chase losses
- You want to stop gaming but cannot, or you feel anxious when you try
- You are neglecting family, friends, or work to keep gaming
- You are lying to family or close ones about your gaming
- You feel restless, irritable, or low when you cannot game
- You are spending money on gaming by cutting back on daily necessities
The golden rules of responsible gaming
Following these simple rules keeps gaming enjoyable at all times.
- Play for entertainment only, not in the hope of making money
- Set a budget in advance — only spend what you can afford to lose
- Stick to a time limit each session and take regular breaks
- Do not play when you are angry, frustrated, or under mental stress
- Do not increase your bets to chase losses
- Give spending time with family and friends more importance than gaming
- Never play under the influence of alcohol or other substances
How to activate self-exclusion
Enable a protective break on your account in just a few steps. This feature is completely free and takes effect immediately.
Log in to your account
Go to the mybdix Login page and sign in securely with your username and password.
Go to account settings
From the profile menu, select the "Responsible Gaming" option.
Choose the self-exclusion option
Choose a 30-day, 60-day, 90-day, or longer-term option for a temporary break.
Confirm
Confirm your decision — the account will be deactivated immediately. A confirmation message will be sent to your email.
Notify the support team (optional)
If you wish, you can let our support team know through live chat — they will assist you throughout the process.
Deposit and withdrawal limits and rules
Learn about the transparent financial transaction rules on mybdix — this is an important part of responsible gaming.
| Item | Amount / Description |
|---|---|
| Minimum Deposit | ৳300 (per method) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | Within 15 minutes to 2 hours |
| Payment methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
| To activate a deposit limit | Immediate — from account settings after logging in |
| To increase a deposit limit | Takes effect after 24 hours |
| To decrease a deposit limit | Takes effect immediately |
| For self-exclusion to begin | Immediate |
| Minimum age | 21 years |
mybdix responsible gaming pledge
mybdix is not just a gaming platform — we want to build a safe community. Our commitments:
- Strict age verification to prevent access by minors (under 21)
- Actively identifying problematic gaming behaviour and reaching out
- No promotional messages sent during self-exclusion
- Skilled support team in Bengali — 24 hours a day, 7 days a week
- Secure and encrypted financial transactions (SSL encryption)
- Responsible gaming information easily available and completely free
Play safely with us
Let gaming be a source of joy, not stress. mybdix is committed to always being by your side to ensure a balanced and responsible gaming life.
If you feel gaming is having a negative impact on your life, contact us today on 24/7 live chat or email [email protected].
Frequently asked questions about responsible gaming
The questions below are the most common queries from mybdix players. For more questions, visit our FAQ page.
Enjoy mybdix responsibly
Learn more about safe gaming, browse our games, or visit our FAQ for any questions.