mybdix Terms and Conditions

1.1 Age Condition

The mybdix platform is for individuals aged 21 or older only. mybdix may request documents to verify age at the time of account registration or at any stage. Providing a false age may result in account termination and forfeiture of all deposited funds. Parents and guardians should keep their devices secured so that minors cannot access this platform.

1.2 One Account Policy

Each user may open only one account. If the same person creates multiple accounts, all accounts will be closed and funds including bonuses may be forfeited. Opening multiple accounts using the same IP address, device or payment method is also prohibited.

1.3 Restricted Regions

Residents of countries or regions where online gambling is legally prohibited may not use mybdix. It is the user's responsibility to provide truthful information about their location and any legal restrictions that apply to them.

2.1 Providing Accurate Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing incorrect information may prevent account verification and delay or cancel the withdrawal process. If you need to update your information, please contact the support team via live chat.

2.2 Account Security

It is entirely your responsibility to keep your username and password confidential. Allowing any third party to use your account is prohibited. If you suspect unauthorised access to your account, notify the mybdix support team immediately. mybdix will not be held responsible for any loss resulting from a failure to maintain account security.

2.3 KYC Verification

mybdix follows a Know Your Customer (KYC) policy. The following documents may be requested for identity verification before processing withdrawals or for transactions above a certain amount:

• Copy of National ID (NID) or passport
• Proof of address (utility bill or bank statement)
• Proof of ownership of the payment method

Withdrawals may be delayed if KYC documents are not submitted or verification is not completed. mybdix reserves the right to request additional information at any time.

2.4 Account Closure and Suspension

mybdix may temporarily suspend or permanently close any account for the following reasons:

• Violation of these terms and conditions
• Suspicion of fraudulent activity
• Bonus abuse or operating multiple accounts
• Suspicion of money laundering or any other illegal activity

3.1 Deposit Limits and Methods

The minimum deposit amount on mybdix is ৳300. The following payment methods are currently supported:

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals must be made to the same payment method used for the deposit. Withdrawals may be delayed if KYC verification has not been completed.

3.3 Transaction Security

mybdix secures all financial transactions using SSL encryption technology. Your financial information is not shared with any third party. However, mybdix may request additional information for verification in the case of suspicious transactions.

4.1 Welcome Bonus

mybdix offers new players a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, bringing the total balance to ৳3,000. To withdraw this bonus, a total wager of 10 times the bonus amount must be placed (10x wagering requirement).

4.2 Bonus Usage Terms

• A bonus may be used only once; the same person or household may not claim the welcome bonus more than once.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• Only certain games may be played using bonuses; contact us via live chat to find out which games are eligible.
• The maximum bet amount from bonus balance must remain within the limit set by mybdix.
• mybdix reserves the right to change or cancel any bonus offer at any time.

4.3 Bonus Abuse

If abuse of the bonus system is detected — such as claiming bonuses across multiple accounts, using bots or automated processes, or unusual betting patterns — mybdix may cancel the bonus and suspend the account.

4.4 VIP Program

The mybdix VIP program has three tiers — Bronze, Silver and Gold. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.7% weekly cashback
• Gold: Up to 1.0% weekly cashback

Players can advance to higher tiers through regular play. VIP members receive additional benefits and special offers that may change from time to time.

5.1 General Gaming Rules

All game outcomes on mybdix are determined by a certified Random Number Generator (RNG), which ensures fair and unbiased results. If a technical issue occurs during gameplay, mybdix will resolve it in accordance with standard rules. mybdix reserves the right to void payouts resulting from abnormal wins caused by technical errors.

5.2 Bet Cancellation Policy

Once a bet is confirmed, it generally cannot be changed or cancelled. However, mybdix may cancel a bet in the following cases:

• If the outcome of an event or game is affected by a technical error
• If a bet was placed based on incorrect odds or incorrect information
• If an event is cancelled or postponed

5.3 Prohibited Activities

The following activities are strictly prohibited on the mybdix platform:

• Playing games using bots, automated software or artificial intelligence
• Coordinated betting between two or more accounts (collusion)
• Attempting to exploit loopholes in bonus rules to withdraw funds
• Using fraudulent payment information
• Attempting to breach the platform's security systems

6.1 Data Collection

mybdix collects users' personal information during registration, transactions and platform usage. This information is used solely to provide services, verify identity and ensure security. For full details on mybdix's data protection policy, please visit the Privacy Policy page.

6.2 Cookie Policy

mybdix uses cookies to improve the quality of its platform services. By continuing to use the platform, you consent to the use of cookies. Cookies can be disabled in your browser settings, though this may limit certain functionality.

6.3 Data Sharing

mybdix does not share your personal information with any third party except where required by law. However, the minimum information necessary for payment processing may be shared with payment gateways.

7.1 Commitment to Responsible Play

mybdix places the highest priority on responsible gaming. Gaming is a form of entertainment — it should not be used as a source of income. Avoid placing bets beyond your means and always prioritise your relationships with family and friends.

7.2 Self-Exclusion and Setting Limits

Players can set daily, weekly or monthly deposit and betting limits on their accounts. If you feel that gaming is having a negative impact on your life, activate the self-exclusion feature via live chat.

7.3 Protection of Minors

This platform is for users aged 21 and above only. Parents and guardians should keep their devices secured and use parental control software. For more information on responsible gaming, visit our Responsible Gaming page.

8.1 Intellectual Property

All content, designs, logos, software and games on the mybdix website are protected by the intellectual property rights of mybdix or its licensors. Reproduction, distribution or commercial use of this material without written permission from mybdix is strictly prohibited.

8.2 Limitation of Liability

mybdix will not be held responsible for the following:

• Gameplay disruptions caused by internet connection problems
• Issues arising from the user's device or software
• Delays or errors by third-party payment providers
• Leakage of a user's account information caused by the user's own negligence
• Unexpected technical failures or server downtime

8.3 Service Interruptions

mybdix reserves the right to temporarily suspend services for maintenance, upgrades or other reasons. In such situations, mybdix will endeavour to notify users as far in advance as possible.

9.1 Right to Amend Terms

mybdix may change, amend or update these terms and conditions at any time. Users will be notified of significant changes via email or through the platform. Continued use of the platform after any change will be considered acceptance of the new terms.

9.2 Severability of Terms

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect. The invalidity of any one provision will not void the entire agreement.

9.3 Entire Agreement

These terms and conditions, the privacy policy and the responsible gaming policy together form the entire agreement between mybdix and the user. Any prior oral or written understanding is superseded by this agreement.